Privacy Policy for iGadget Repair
At iGadget Repair, we prioritize your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services, including curbside pickup and drop-off in Florida. By using our website or services, you agree to the practices described in this policy.
- Information We Collect
We collect various types of information to provide and improve our services. This includes:
Personal Information:
When you schedule a service or interact with us, we may collect personal details such as:
- Name
- Contact information (email address, phone number)
- Physical address (for pickup and drop-off services)
- Payment details (credit/debit card information)
- Device information (serial number, model, and other relevant data related to repair services)
Non-Personal Information:
We also collect non-identifying information, which includes:
- Browser type
- IP address
- Pages viewed on our website
- Device information (operating system, device type)
- Cookie data (to enhance your online experience)
- How We Use Your Information
We use the information collected for the following purposes:
- Service Provision: To process and complete your repair orders, including scheduling curbside pickup and drop-off services.
- Communication: To send updates regarding your repair status, respond to your inquiries, and provide customer support.
- Billing and Payments: To securely process your payments.
- Website Improvement: To monitor and analyze website usage to improve our services, enhance user experience, and ensure technical functionality.
- Marketing: With your consent, we may send you promotional materials, special offers, and updates on new services.
- How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures, such as:
- Encryption: We use SSL (Secure Socket Layer) technology to ensure secure data transmission during online transactions.
- Restricted Access: Personal information is only accessible to authorized employees who need it to perform their job functions.
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We work with third-party service providers (e.g., payment processors, shipping companies) to facilitate our operations. These providers are contractually obligated to protect your information.
- Legal Compliance: We may disclose your information if required by law or to protect our legal rights, comply with regulations, or respond to legal processes.
- Business Transfers: In the event of a business merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
- Your Choices and Rights
You have the right to control your personal information. You can:
- Access and Update: Request to view or update the personal information we hold about you.
- Opt-Out: Choose not to receive marketing communications by following the unsubscribe instructions included in our emails.
- Request Deletion: Request the deletion of your personal data. Please note that certain information may be retained for legal or business reasons.
To exercise any of these rights, please contact us at [Email Address].
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information and enhance your online experience. Cookies allow us to:
- Remember your preferences
- Track website performance and analytics
- Provide relevant advertisements
You can modify your browser settings to reject cookies. However, this may limit some features of our website.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend that you review their privacy policies before providing any personal information.
- Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data being collected, we will take immediate steps to delete it.
- Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. When changes are made, the updated policy will be posted on our website, and the effective date will be revised.
- Contact Us
4510 S Orange Blossom Trl, Orlando, FL 32839
Phone: 321-405-7777
Email: info@igadgetrepair.com
